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This Privacy Policy This document describes how m88 collects, uses, and protects your personal information. By creating an account with m88, you are considered to have accepted this policy.
1 What Information We Collect
When you register and use the m88 platform, we collect the types of information listed below. Each piece of information serves a specific purpose — we do not collect anything beyond what is necessary.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, mobile number |
Account Verification & Security |
| Contact Information |
Email, address |
Support & Notifications |
| Financial Information |
Mobile Banking Number |
Payment Processing |
| Device Information |
IP address, browser, OS |
Security & Fraud Prevention |
| Gaming Activity |
Betting history, transaction logs |
Responsible Gaming Monitoring |
We only collect information that is necessary to operate the platform and deliver our services. Sensitive data such as passwords is never stored directly — it is always kept in hashed form.
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A copy of your national ID or passport may be requested for account verification. This information is used to meet legal obligations and prevent fraud.
2 How Your Information Is Used
Collected data is used solely for the purposes listed below and for no other reason:
- Account Management: For registration, login, and profile management.
- Payment Processing: To process deposits and withdrawals.
- Customer Support: To resolve your issues and answer your questions.
- Security: Prevention of fraud, money laundering, and unauthorized access.
- Legal Compliance: Compliance with licensing authorities and applicable regulations.
- Service Improvement: To improve platform functionality and enhance the user experience.
- Relevant Notifications: To keep you informed about new bonuses, promotions, or important updates — only with your consent.
M88 never sells your data to advertising companies. We do not use your data to monitor you or serve you irrelevant ads.
3 Data Storage & Security
To protect your data, m88 uses industry-leading technology:
- 256-bit SSL/TLS Encryption: Top-grade encryption is applied to all data transfers.
- Password Hashing: Your password is never stored in plain text. We use the bcrypt hashing algorithm.
- Firewall Protection: Our servers are secured by multi-layer firewalls.
- Regular Security Audits: Third-party security experts regularly audit our systems.
- Two-Factor Authentication: OTP verification is required to access your account.
- Encrypted Database: All server databases are stored in an encrypted state.
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Our data protection infrastructure operates in accordance with the international ISO 27001 information security standard. In the event of a security breach, affected members will be notified within 72 hours.
4 Data Sharing Policy
M88 does not generally share your personal information with third parties. It may only be shared in the limited circumstances outlined below:
- Payment Providers: Only the minimum information required is shared to process payments via Mobile Pay, Nagad, or Rocket.
- Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
- Licensing Authority: Certain information may be shared with regulatory bodies to maintain our gaming license.
- Fraud Prevention Agencies: When participating in investigations related to money laundering or fraud.
Outside of the above cases, your information is not shared anywhere else. We never sell your data to advertisers, data brokers, or any other commercial entity — that is our firm commitment.
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When it is necessary to share your information with third parties, we always Data Minimization Policy We comply — meaning only the strictly necessary information is shared.
5 Cookies & Tracking Policy
The m88 website uses cookies to enhance your experience. Cookies are small files stored in your browser. We use the following types of cookies:
- Essential Cookies: Maintaining login sessions and security verification — the site cannot function without these.
- Functional Cookies: To remember your language preferences and theme settings.
- Analytics Cookies: To understand which pages are used most — without identifying you personally.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site. We never use third-party advertising cookies.
6 Your Privacy Rights
Under GDPR and international privacy laws, you have the following rights. m88 respects all of them:
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Right to Access
You can request to view the information we hold about you at any time.
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Right to Rectification
You can correct any inaccurate or incomplete information at any time.
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Right to Erasure
Under certain conditions, you can request that your information be deleted.
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Right to Restrict Processing
In certain cases, you can request that the use of your information be restricted.
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Right to Data Portability
You can export your data in a machine-readable format.
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Right to Object
You can opt out of marketing communications at any time.
To exercise any of these rights, email us at support@m88-baji.com or reach out via live chat. We will typically respond to your request within 30 days.
7 Protection of Minors
M88 strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.
- Date of birth is verified at the time of registration.
- If a user is suspected to be underage, additional identity verification will be required.
- Any account found to belong to a minor is closed immediately.
- Any data belonging to a minor found in our systems will be deleted immediately.
If you believe your child has created an account on m88, please notify our support team right away.
8 International Data Transfers
M88's servers are located across multiple countries. Your data may be processed outside Bangladesh. When this occurs:
- Countries to which data is transferred maintain adequate data protection laws.
- GDPR-compliant Standard Contractual Clauses (SCCs) are used for data transfers.
- The same standard of encryption and security applies to overseas servers as well.
9 Data Retention Period
We do not retain your data indefinitely. Information is kept according to the following retention periods:
| Data Type |
Retention Period |
| Account Information |
After Account Closure 5 Years |
| Financial Transaction Records |
As required by law 7 Years |
| Gaming logs & history |
While account is active + 2 Years |
| Customer support conversations |
3 Years |
| Marketing preferences |
Until consent is withdrawn |
After the retention period, data is securely deleted or anonymized.
10 Changes to the Privacy Policy
M88 may update this privacy policy from time to time. When changes are made, we will:
- We will display a "Last Updated" date at the top of the page.
- If significant changes are made, you will be notified in advance via SMS to your registered mobile number or by email.
- Changes to the policy take effect 14 days after the updated version is published.
- If you do not agree to the updated policy, you may request to close your account.
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This Privacy Policy Latest January 2026 was last updated. We recommend checking this page regularly.